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Terms of Service

Effective Date: April 24, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Oktero (“Company,” “we,” “us,” or “our”) governing your access to and use of the Oktero platform and all related services (the “Service”). By creating an account, accessing, or using the Service in any manner, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

Oktero provides AI-powered transaction coordination tools for real estate professionals, including automated email communications, deadline tracking, document management, and deal summarization. The Service is provided as a software-as-a-service platform accessible via web browser. The AI features are intended to assist users and do not constitute legal, financial, or real estate advice. You are solely responsible for verifying all communications, deadlines, and information generated by the Service before relying on them.

3. Eligibility and Account Registration

You must be at least 18 years old and have the legal authority to enter into these Terms to use the Service. By registering, you represent that all information you provide is accurate and that you will keep it current. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Send unsolicited, deceptive, or fraudulent communications
  • Infringe upon the intellectual property or privacy rights of any third party
  • Attempt to reverse engineer, decompile, or disassemble any portion of the Service
  • Circumvent, disable, or interfere with security features of the Service
  • Use automated tools to access the Service in ways that exceed normal usage
  • Resell, sublicense, or commercially exploit the Service without our prior written consent

We reserve the right to investigate and take appropriate action against any violation of this section, including terminating your account without notice.

5. AI-Generated Content and No Professional Advice

The Service uses artificial intelligence to generate emails, summaries, and other content. All AI-generated content is provided for informational and operational convenience only. Oktero makes no representation that AI-generated communications are accurate, complete, legally appropriate, or compliant with any professional standard. You are solely responsible for reviewing, approving, and taking responsibility for all communications sent through the Service. Nothing in the Service constitutes legal, financial, real estate brokerage, or professional advice of any kind. Always consult qualified professionals for advice specific to your situation.

6. Fees and Payment

Certain features of the Service may require payment of fees. If you elect to use paid features, you agree to pay all applicable fees as described at the time of purchase. We reserve the right to change our pricing at any time with notice posted to the Service. Fees are non-refundable except as expressly stated or required by applicable law. Failure to pay may result in suspension or termination of your account.

7. Intellectual Property

The Service, including all software, design, text, graphics, and other content created by Oktero, is the exclusive property of Oktero and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely for your internal business purposes in accordance with these Terms.

You retain ownership of the data and content you submit to the Service. By submitting content, you grant Oktero a worldwide, royalty-free, perpetual license to use, store, process, and display your content solely to the extent necessary to provide and improve the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, OKTERO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT EMAILS WILL BE DELIVERED, THAT DEADLINES WILL BE ACCURATELY TRACKED, OR THAT ANY ERRORS WILL BE CORRECTED. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OKTERO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DEALS, MISSED DEADLINES, ERRORS IN AI-GENERATED COMMUNICATIONS, DATA LOSS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OKTERO'S TOTAL AGGREGATE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO OKTERO IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

10. Indemnification

You agree to indemnify, defend, and hold harmless Oktero and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or third-party right; (d) any communications sent through the Service under your account; or (e) any content you submit to the Service.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, at our sole discretion. Upon termination, your right to use the Service ceases immediately. We have no obligation to retain your data after termination, though we may retain it as described in our Privacy Policy. All provisions of these Terms that by their nature should survive termination shall survive, including Sections 7, 8, 9, 10, 12, and 13.

12. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in the state in which Oktero is incorporated. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

CLASS ACTION WAIVER: You agree that any arbitration or proceeding shall be limited to the dispute between us individually. To the fullest extent permitted by law, you waive the right to participate in a class action lawsuit or class-wide arbitration.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Oktero is incorporated, without regard to conflict of law principles.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted to the Service with a revised effective date. Your continued use of the Service after any modification constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

15. Miscellaneous

These Terms constitute the entire agreement between you and Oktero with respect to the Service and supersede all prior agreements. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. You may not assign these Terms or any rights hereunder without our prior written consent. We may assign these Terms freely.

16. SMS / Text Messaging Program

Program Description. Oktero offers an optional SMS notification program. By opting in, you consent to receive recurring automated text messages from Oktero, including deal update notifications and account alerts. Message frequency varies. Message and data rates may apply.

How to Opt In. You may enroll by texting the applicable opt-in keyword to our toll-free number, or by enabling SMS notifications in your account settings. By opting in, you confirm that you are the account holder or authorized user of the mobile number provided.

How to Opt Out. Reply STOP to any message at any time to unsubscribe. You will receive a single confirmation text and will receive no further messages. To re-enroll, text the opt-in keyword again.

Help. Reply HELP to any message for assistance, or contact us at www.oktero.com/#contact.

Carriers. Carriers are not liable for delayed or undelivered messages. Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, and other major US carriers.

Privacy. Your mobile opt-in information, including your phone number, will not be shared with or sold to third parties for their own marketing purposes. See our Privacy Policy for full details.

17. Contact

For questions about these Terms, contact us at www.oktero.com/#contact.